Back To FHLB Home Page
September 2005
 
Back To FHLB Home Page


Expanding Customer Share-of-Wallet via the Professional Services Market: Eight Prescriptions that Could Differentiate You from the Competition

Amortizing Advances

Seattle Bank Yield Curve Optimal Points Analysis

Select Forecasts of Key Economic Statistics

Commentary


Resources
Events
Archive
Contacts

Expanding Customer Share-of-Wallet via the Professional Services Market: Eight Prescriptions that Could Differentiate You from the Competition

“The person who figures out how to harness the collective genius of his or her organization is going to blow the competition away.”
–Walter Wriston

As Chief Executive Officer of Community Sample Bank, you are reviewing your 2006 strategic initiatives. Among them is a mandate to double the number of products that you offer your current customer base. Your recent efforts to cross-sell products into your largely consumer-based market have been gaining momentum, and it’s now typical to see customer relationships—that started via a new mortgage—include deposit and investment products offered by your institution. While these are favorable developments, you still face the daunting task of taking the current “share-of-wallet” level from four products to eight. More >





Amortizing Advances

In the current interest-rate environment, our customers’ margins are being squeezed—more and more everyday—and the all-important “net interest spread” is harder and harder to come by. Since margins are the key driver of financial performance for most financial institutions, it’s no wonder to us that our customers are working diligently to maintain their margins—by improving their yields on earning assets and/or reducing the cost of interest bearing liabilities. More >

 

 
 



Newsletter content is for our readers' informational purposes only.
Please refer to our Terms of Use for details.